Dentistry At the Groves in West Palm Beach, Florida

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• Pamela Laseter

  Posted Nov, 18 2021

  Your location
  
  Dentistry At the Groves
  
  123 FL-7 #205, West Palm Beach, FL 33414
  
  Dentist
  
  Pamela Laseter
  
  236 points
  
   
  
  an hour ago
  
  I paid lots of money to this dentist for premium dentures. After 3 different dentures and 8-1/2 long months without dentures to eat with im left with a massive overbite, teeth that don't line up, pain and a Dentist that hides behind his staff and wont even talk to me himself. Be had his staff tell me he wouldn't redo them for the 3rd time even though they were right supposed to be done right this time. He wouldn't even do it himself. He never looked at them in my mouth and when staff told him they were not right he ignored them. Very Very irresponsible and lazy. All he wanted was my money then had others do the work while he didn't know what was being done so he could make more money. The first set I had front teeth that were very crooked, way to far in my mouth, lower 6 front teeth in a strait line and not rounded which made my top lip sink in and unable to swallow normally. Second set the whole row of lower teeth protruded way past the uppers on one side only. Third set looked good in wax but came back with lowers way to far back and teeth not lining up, teeth didn't fit together, over on one side more than the other and causing severe pain on roof of my mouth in the back. Dr never looked at them in my mouth just told staff to tell me he wouldn't redo them. I told Rose Marie I wanted to talk to him and wanted my money back. She told him and he had her lie to me and told her to say he had his hands in a patients mouth. She said she would talk to him anout getting my money back and she would call me later. I then went and sat in the parking lot watching no patients leave but I did see Rose Marie leave 5 minutes after I did. I went back in and asked if I had left my mask and heard a loud TV on in the back. I figured for sure there were no patients in there and I was indeed lied to expecially since I had watch 1 guy already go in and out earlier. I went back out and watched some more and saw another lady that works there lock the front door. I then took pics of only 2 cars in the parking lot with so many other buisnesses there. I never recieved that call eather I was told I would get about getting my money back. STAY AWAY FROM THIS DENTIST! I experienced nothing but grief and pain and wasted so much time and money on this irresponsible joke of a Dentist that makes his staff lie for him.

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